Related: Are drinks packages worth the price? An aft-facing suite would include a butler/concierge. The first time I let the butler spoil me since I was a suite rookie. I had no idea about the pizza. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. This is a question that we are often asked by guests. There are select categories of Suite which come with specific additional amenities, too! Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. The Haven has plenty of space for guests to lounge and relax. Copyright Cruise Blog Media LLC 2023. Luxurious Accommodations on board Norwegian Bliss Private Sun Deck exclusive to Haven Butler Available Around the Clock Throughout Your Stay Private Haven Courtyard LEARN MORE Started August 27, 2021, By From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. To find out more, please, Traveling with a group of people? Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Part Time Real Estate, Leasing Consultant. Phoenix Concierge Services. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. Help you plan and execute a cocktail party you host in your suite. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. What is being described on this thread is reality. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. Yacht Club suites also come with a personal butler available 24 hours a day. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! Was at St. Johns Bay well over a mile from the ship and as a test used the. Compare the cost in points or miles to cash, and see which option is best. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. Onboard, you'll find a concierge at The Retreat, the special VIP areas of the ship -- indoor lounge and sun deck -- where only Concierge-level and suite passengers are allowed. We used the butler very little outside his duties, most of which could easily have been done by the room steward. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Your concierge is a bit like an agent to you on board ship. 957 sq. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. Stay close to them with our convenient connecting staterooms. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. This may be something that is a difference between European standards and American. my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. To add to the above, your butler and concierge are shared with other guests. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. We enjoy eating in the restaurants more than we would the room. He said "Let me bring dinner to you" and I was glad of the offer. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. For drinks, we tip $1/$2 per drink. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. No balcony on Norwegian Dawn and Norwegian Star. 24-hour trained and certified suite butler. Cruise ship travel is changing this year: 7 changes you can expect in 2023. You will also have the services of the ships. Priority when reserving restaurants and entertainment onboard NCL vessels. Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. As first time suite passengers enjoy the services offered - on the next cruise. Learn more. fortunately, we knew where to go and were very familiar with NCL, but had we been first timers, and had not researched, we most likely would have missed embark day lunch at cagneys. When we talked to the butler, she said, "I'll bring you a menu. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. Meaning if you never use them or call them they aren't being productive. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. Your daughter's Quinceaera is a special event in life. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. The same cabin called 3 times. Is Disney Cruise Line concierge level worth it? Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? So as you can see each cruise with a butler is different, There have been trips that we never used the butler. Guests will experience a vacation different that that typically found onboard. Having a staff to take care of your every whim at home might cost hundreds of thousands of dollars but for a one week vacation it might be worth it to live like a VIP and never have to lift your finger. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. //]]>. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. 11 extra charges on cruise ships that will drive you nuts and what to do about them, 21 tips and tricks to make your cruise go more smoothly, Inside Regents new $11,000-a-night super suite, The 9 best cruise ship steakhouses and steak-serving restaurants, Cruise ship restaurant nirvana: The 7 best meals at sea, 12 best cruises for people who never want to grow up, The best Caribbean cruises for every type of traveler, Do Not Sell or Share My Personal Information. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. As each course came out the butler delivered it to the room. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. An aft-facing mini-suite would not include a butler/concierge. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. reservations; show reservations and seating and other technical management issues. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. Here are a few threads that might help (some even with pics! The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). Copyright 2023 Northstar Travel Media, LLC. DECK 18. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. Find the right card for you. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. We may receive compensation when you click on links to those products. I admittedly didn't read through them all but it's a good starting point at least! They also receive priority boarding on embarkation day and express debarkation. We've booked a suite next year, a spa suite. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. By continuing to browse the site you agree to our use of cookies. DECK 16. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Guests will need to use their keycards in order to enter The Haven complex. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. Think of it this way. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. These Guild of Professional English Butlers are among the best anywhere at sea. 1,382 sq. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. They also supervise the room steward and makes sure things are done properly. It's fun to cruise with a butler at least once. It was kind of neat. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Last cruise. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. [CDATA[ In one case I waited in the Lounge for my Butler escort. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. Fire Chief, September 20, 2017 in Norwegian Cruise Line. Double balcony is offered on Norwegian Dawn. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. You will be able to leave a comment after signing in, By I think he'd be too busy around at yours, thank god! As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. TPG values it at $1,600. So don't have to much expectations. Have your butler arrange a culinary feast in your dining area. DECK 19. Butler and Concierge are not included in the Daily Service Charge. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. 574 sq. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! As such, there is no specific guideline on how much you should tip your butler. CC Help Jenn This suite also includes a separate living room area, and balcony. Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). From here, the sky is quite litterally the limit. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. Another important role that many people like having a butler for is handling all the details for a private party in their suite. Would I do it often, no but it was fun. Related: Is Disney Cruise Line concierge level worth it? Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. Call me with your order and I will set up your room." Butlers will deliver fancy canapes, like foie gras terrine and crab legs, and upgraded turn-down amenities, such as a chocolate box. Learn more. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. Evening turndown service of guests beds. Minisuite is a balcony room with a slightly bigger bathroom. Helps make restaurant, spa and shore excursion reservations. After the party, they will clean your suite while you enjoy the ship. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Celebrating a birthday, anniversary or honeymoon? MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. Just up the tip. I would have found that to be unacceptable too. Improve earnings, maximize rewards and track progress toward dream trips. Job specializations: Real Estate/Property. That was also fabulous to be able to graze while all 4 of us got ready for the day. Listed on 2023-03-02. NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). DECK 17. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. You will be able to leave a comment after signing in, By Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. to observe the boarding process and see how smoothly it worked. They also explain how you access certain parts of the ship so, for . Any discussion of tipping on a cruise will bring out a wide variety of opinions. Therefore, most passengers generally tip with cash. first time, my mom's card didnt have her picture loaded when she scanned at security. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. Your butler is there to make it happen. This suite additionally includes a private balcony. LauraS I have had two on NCL (Spirit), they can be fantastic. CC Help Jenn Evening turndown service in staterooms. Butlers aren't run-of-the-mill cabin stewards. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. If people keep their expectations down a little things would be better for all. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. Part of that service comes with even more perks if you sail in The Haven and Suites. Many cruise ships don't have any concierges or butlers at all. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. This stateroom type features relaxing and luxurious spa decor. That's exactly the case with the Amex Platinum card. Serve a welcome glass of Champagne upon arrival to your cabin. One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. Draw a bath with bubble bath or flower petals. Your butler will also remember your preferences and attend to your every need. It is a cruise ship not Downton Abbey. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. I will call him. With up to 875 sq. Hello all, my parents (90 and 77) still enjoy cruising. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. Enrollment required. the concierge will ensure you get priority check-in and departure as well as priority tendering to port. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. Cost includes $12.95 plus applicable local sales tax. Plus, your own feed of TPG content. Planning a cruise for the coming year? Spanning and impressive 6,694 square feet. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. You can book a Concierge-level cabin to unlock . The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Check here before booking an award fare. Butler service is something usually offered to passengers who've booked a top-level suite. Lots of room for everyone. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? The service operates as a dedicated phone line, available . We asked about 4 times for special treats as we were having visitors. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. We were escorted on by the Concierge and he took us to lunch. Your Royal Genie will arrange for a special celebration just for you. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. Started June 21, 2021, By Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. We expected beggars on the streets of the big cities but not on the ship. As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. Powered by Invision Community, Also I was told my last cruise they give you those cordless. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. //