I think it may depend partially on how long it takes to get back to them and that all the paperwork is with it. They are not very helpful when try to get a proper refunded. And in the meantime I can reorder the suit in a smaller size because that one was sold out (guess that's why they thought I wanted SLEEVES?) Metallic fabric or faux leather upper with an open toe, ankle strap with adjustable buckle closure, trend-right platform for comfort and style, and feminine knot detail. Not sure if I'd not only have to pay return postage and perhaps and likely restocking fee. Tip for consumers:Always read reviews of a company BEFORE you do business with them. Reply with Y to confirm. Sorry, we are having trouble connecting to the system. HOW DO I MODIFY MY INFO? JESSICA LONDON is a registered trademark of Jessica London, Inc. You can login with the same email & password as: Enhance your shopping experience & get rewards, Crush the slush in style with the Delaney Frost Wide Calf Boot from Propet. $12 $79. Up to 40% Off + EXTRA 10% Off USE CODE:THANKS2U, Outdoor Christmas Lighted Decorations and Dcor, Suede Leather Braided Criss Cross Footbed Sandal, California Transparency in Supply Chains Act. Jessica London . Awful! Over the past 16 years while our collections have become broader and more versatile, our original promise of providing affordable, modern classic fashion in polished fits has stayed true. I found out they were charging my card 20$ a year for " free shipping " club!?!? +3 colors/patterns. Get your return label ready by identifying the return reason codes on the back of your invoice and marking the codes on the front. I paid $25 for processing and shipping, not to mention the $275 worth of clothes that I ordered and I still have not received a single item. Jessica London offers modern classic apparel designed to fit and flatter plus sizes 12 to 40. 94. This company does not typically respond to reviews, The comfort waist denim,especially olive drab and the blue,thank you Contact your credit card company. Extra 10% Off with code: THANKS2U. Jessica London. Glamorous looks on plus size clothing and accessories. I regrettably do like some of their garments as referenced above, and buy regularly from them, but will seriously rethink actively buying from these retailers who are so customer unfriendly. Using the same login for more than one of our brands? Size 16. Limit one slipper per order. Size: 22W Jessica London. They provide the largest online variety of women's fashionable wide shoes, so . JESSICA LONDON is a registered trademark of Jessica London, Inc. You can login with the same email & password as: Enhance your shopping experience & get rewards. If you completed an order as a partial payment with a gift card and/or rewards certificate and an alternative payment method, the refund will be credited to the alternative payment method used to place the order (see My Refund section above for more information). A text message has been sent to . 4.3 4.3 out of 5 stars (442) $61.67 $ 61. Whether youre into timeless classics or the latest trends, youll find them at Jessica London. JESSICA LONDON is a registered trademark of Jessica London, Inc. You can login with the same email & password as: Enhance your shopping experience & get rewards. I know we're still in a pandemic but I've been charged for the shoes I ordered from Jessica London 10 days ago and they haven't even shipped. Extra 10% Off with code: THANKS2U. Tip for consumers:Don't order anything you need within the next few weeks! . I ordered other things too but wish I hadn't. 2. All items wear well I am a lone time customer, I ordered extra large they send me a size 22 on two dresses. For orders placed on 3rd party vendor sites, items should be returned through original purchase site; Third-party vendors return policies may vary. Plus Size/Tall JessicaLondon Brown Button Up Coat. Receive style inspiration and savings in your mailbox when you sign up for the Jessica London Catalog. From $ 12 98. Returns will be credited at the discounted price. They need to train workers better and supply them with proper information. The "customer service" is inexperienced and along with my frustration is not a good mix. All they told me is I have to wait on the shoe. Just select Customer Service at the top of every page. A text message has been sent to . Combine your rewards with other discounts to get huge savings. Discount is priced as marked in checkout. Worst company I have ever ordered from. The Company provides women's coat, jackets, dresses, tops, pants, skirts, shoes, accessories, and other apparel through its . if the s/h fee is waived, i will reconsider my decision as i had ordered from jl previously (shoes) paid for them with another credit card & was pleased. JESSICA LONDON is a registered trademark of Jessica London, Inc. Sponsored. Buy Sleepwear and get a Free Sleep Tee. It's a waste of my money. Face Masks are final sale, cannot be returned or exchanged, and are ineligible for any additional coupons or discounting. We appreciate you for expressing your concerns with us. Keep up with our latest offers, arrivals & more - it's easier than ever! The first Jessica London catalog designed for career-oriented women, sizes 12 to 40, was mailed in 1997 offering a better selection and lower prices than the department stores. Backed by the National Science Foundation, I don't like Jessica London products don't buy them, poor, Overpriced in many areas + clothes SHRINK. Reply with Y to confirm. I needed one of the items for an event this Tuesday, 5/25. Welcome to JessicaLondon.com, the best plus size clothing and fashion website for clothes and accessories in true fits to give you polished, professional dress, casual, and, every day wear. It really helps to not bother with items that others have found unsatisfactory but helps also with items others think are great & worth the investment. Take your pick from a range of jute-wrapped wedges and flats to fit your unique style. He said there was a delay last week with processing orders but I'll get an email with tracking info once my order ships. Valid on in stock merchandise. Jessica London was founded in 1997, selling classic, polished, and career-oriented women's apparel designed to fit and flatter plus sizes 12 to 40. Options from $38.94 - $79.99. A refund or exchange will not be processed for products that do not meet exchange or refund criteria or are received after 60 days from the original ship date. Paralegal at Black Antelope Law located in the heart of legal London, on Grays Inn Road. All promotions and savings are stated in USD. but instead of 50% off like I got on the first one all they can offer me is 20% and free express shipping. I calling my state atty general. To check the status of an exchange, click here. This review would like proof of purchase which I mostly toss but can assure all I would have a drawer full. The merchandise has not shipped and I've been unable to get info about when it will ship. View Product: Jessica London Size 14. Please check back again in a few hours. We're sorry, there was a problem adding your email to our list. Affix the prepaid shipping label (found on your invoice) to the package. Consumers complaining about Jessica London most frequently mention customer service, credit card and return fee problems.Jessica London ranks 1603rd among Women's Clothing sites. $15.59 40% off with. Choose the right Crunchbase solution for you Start Your Free Trial I called CS to advise about the error, response was categorically: "Your purchase was done online and there is nothing we can do", I received the duplicate order probably 1 month later, if not more and LOL "there was nothing they could do", oh "once you receive it, just return it!" If you prefer to return, you will receive a refund of the merchandise total (less prepaid return label charges). From $ 59 98. Visit fullbeauty.com for all your favorite Woman Within styles. A week later they charged my card again for the shoe. Jessica London Women's black slip-on mules size 9 1/2M comfort view $15 Size: 9.5 Jessica London usflippers. i was told my bill would be deferred & the cost would be $94.97; however, upon returning the items due to size, i received a bill for s/h in the amount of $13.99. I have been satisfied, but quite frankly I never pay full price. Previous 1 2 Next. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I decided to cancel my card! Atop our signature cushioned footbed in soft full grain leathers in core neutral tones, the versatility of this slide will be a summer go to. 1997berrycee. Excludes third party masks. It's fabric Jessica London! Sorry, they have gotten so many complaints. The same items had slightly different style #s, so I guess they can say they aren't the same items. 4-Piece Knit Wardrober. The Orly Sandal. Insole made with recycled materials. Find affordable and flattering sweaters, denim, jeans for women and pants. Prior to 2020 I have been industry agnostic with experience across various industries for the last 4 years. Receive style inspiration and savings in your mailbox when you sign up for the Jessica London Catalog. Save $20 on your first purchase of Next step is the garbage! This block heel sandal with chic straps is the epitome of cool + elevated comfort. The Jessica London credit card provides tons of perks for customers. Buy Sleepwear and get a Comfortview Ana Slipper for $4. Products used:I was sent the wrong item and I returned it. March I returned the shoe. $25+ when you open and use a Expires 11/03/2022. I kept calling about the dispute and they bounced. Tip for consumers:Online purchase better but more costly than through a Rep. Beware of Reps. Products used:All other dresses except the blue polka dot with white dots with ruffles on the bottom and the pink one maxi with ruffles on the bottom size was too big. $38 $120. Find affordable and flattering sweaters, denim, jeans for women and pants. Lowest price in 30 days. Jessica London headquarters 500 S Mesa Hills Dr. Texas, El Paso 79912 United States What category is Jessica London related to? Exchanges exclude items shipped directly from third-party brands, heavy items, items purchased through Amazon, Walmart, or via PayPal. FULLBEAUTY Brands reserves the right to cancel this promotion at any time. Leading and managing research for the UK's largest third-party intermediary for SME business energy contracts. May not be redeemed for cash or combined with other offers. I argue and finally get another rep that can do 50% and express shipping. $32.94 $ 32. Manmade Upper PU Lining TPR Outsole Padded insole Footbed 1 3/4" Heel height Wide Calf Boots available in sizes M 7-10, 11, 12 W 7-10, 11, 12 WW 7-10, 11. for exclusive access to Jessica London's special offers & to receive 40% off your highest priced item! Refunds usually take about 3 weeks. Options from $35.99 - $40.25. I can not obviously comment on the quality of their clothes as I have yet to receive any of the many items I ordered. Jessica London has a consumer rating of 1.6 stars from 127 reviews indicating that most customers are generally dissatisfied with their purchases. 1,*. i have contacted the bbb. If you're a registered user or if you have provided us with your email address, youll receive two confirmation emails. I will not keep them based completely on the horrible customer service. For tracking heavy item returns, visit FedEx.com. Jessica London is located in New York, New York, United States. The money was drafted on the same day I ordered. 2 out of the 3 orders I received, I was sent the wrong things. On the dropdown menu, select Order Status. Makes me not trust the customer service again. About Climate Risk: Properties are at increased risk of damage from extreme weather due to climate change. Complete the exchange form on the back of your invoice with the information for the new product(s) youd like to receive. After reading the reviews and my most recent experience after many similar occurrences I've decided to contribute my grievances as well: Sporty sandals are so fun and practical. Delivery: Estimated between Thu, Feb 9 and Mon, Feb 13 to 98837. While they were in the process of doing that, Jessica London charged me another $14.95. The Registered Agent on file for this company is Corporation Service Company Inc and is located at 641 South Lawrence Street, Montgomery, AL 36104. I said that the dispute dept told me it takes 90 days to 'investigate" the claim so what's the point if they don't give a refund after 60 days? If you made your purchase with a check, money order or gift card, a refund check will be mailed to your billing address. From $ 98 98. 3. 1 point earned for every $1 spent with your card.3, Use promo code JLSHIPPING2023 Minimum purchase of $75.4, We'll send you an exclusive offer for your orders placed during your birthday month.5. JESSICA LONDON is a registered trademark of Jessica London, Inc. You can login with the same email & password as: Enhance your shopping experience & get rewards. Pack your item securely; the original packaging is best, if possible. Plus, enjoy 40% off! FREE delivery Mar 7 - 8 +2 colors/patterns. by Comfortview. Should you forget to pay that $2.00 you are held to a sizable late fee charge. Tip for consumers:Check shipping costs befoe you complete your purchase. Its annual fee is either $20 or $30 & has been worth the money for me as shipping is around $4 and free returns. Our great-fitting extended bra sizes, and plus size shapewear will ensure you always feel comfortable and look amazing in any plus size formal dress, suits and dresses. Office Manager and Marketing @ Houser Walker Architecture; Plus they have high shipping fees. Breeze Restaurant - Highams park Collide (more sped up) - Justine Skye. Jessica London Credit Card! The site says to allow extra time, but nothing more specific, and that they're too busy to enable their chat function to respond to inquiries. They come in a variety of solid colors and patterns for a fun (and sometimes funky) take on athleisure. Newnan, Georgia, United States. 1,*. Today I spent 2 hours on their chat and on their customer service phone line seeking reimbursement for the shipping. patsy1979. Swing Tunic. 2023 Jessica London, Inc. All rights reserved. The retailers must get a really good deal from the bank, and the customer doesn't have the comfort level they had before the switch to Comenity. On the rare occasions I am able to login my reward points mysteriously change. if you're dressed for it. Not applicable to gift cards, prior purchases or when ordering from a catalog. Stay up to date with all of our great fitting styles and new season arrivals. Responsible for the insights across all three product vertices; Energy, Insurance and Telecoms. We set a high standard for ourselves, and were so sorry to hear this was not met in your interaction with our business. Schedule a pickup by calling (800) 463-3339, Drop off your package at a local FedEx Office location (To find a nearby location, visit http://www.fedex.com/locate/index.html?cc=us#start). 19 Days Still Hasn't Shipped Order promised by 14 Days. $52 $125. Please allow additional time. These People are Absolute Thieves NEGATIVE Stars. Select "Return Selected Items and follow the instructions for mailing your return. Natural materials add an organic aesthetic to wide width sandals that give off beachy, seaside vibes. Genuine Leather/Polyester Upper Antimicrobial treated silky velvet for body (Polyester ) Lining Synthetic Rubber Outsole 2" heel height Wide Calf Boot available in sizes M 6-11,12 W 6-11,12 WW 6-11,12, A soft, tumbled leather combined with casual suede gives the Larkin boot a weathered look. All sales are final after 60 days. Try for free at rocketreach.co . 2023 Jessica London, Inc. All rights reserved. Jessica London Credit Card! I placed a decent sized order 8 days ago. I find the hard pressure sales push techniques to be inappropriate, offensive as well as disrespectful to their clients. Expires 11/03/2022. To find more information about reviews and trust on Sitejabber.com please visit. Limit one sleep tee per order. The Heston features a memory foam insole for added cushion and comfort. Check out our jessica london selection for the very best in unique or custom, handmade pieces from our shops. i called catalogue services and was told by "elaine" that while she checked with technical support, the s/h fee could not be waived. It never showed. Sparkly faux leather, fabric or faux leather upper with a round toe, adjustable metallic buckle closure, and block heel. angelataylor. This company is a scam, Tip for consumers:Dont , they will scam you. $1 is equal to 1 reward point. View Jessica's Email & Phone (It's Free) 5 free lookups per month. Buyer beware! Prevention Platform. They blamed everything on the manufacturer, could not help me, and spoke over me during the entire conversation. Does not apply to Clearance, Final Sale and select Third Party Merchandise. Jessica Pass is a Fine Jeweller based in Central London. sign up. Simply sign in with your username and password. Returns will be credited at the discounted price. for exclusive access to Jessica London's special offers & to receive 40% off your highest priced item! For lost or damaged invoices or shipping labels, exchanges can be initiated online (see #2 below). May not be redeemed for cash or combined with other offers. If you used a Gift Card to pay for the entire purchase, you will receive a refund check for the merchandise total issued to your billing address. However, upon calling, customer service had no tracking information either. We're sorry, there was a problem adding your email to our list. I am satisfied mostly with the quality of the clothes, comfortable fabrics, durable and well priced; these are practical for daily wear not for a black tie event or such - just daily wear. I prefer to do business with ethical people, so I will not shop with them again. It was like speaking to a brick wall - customer service - nope. 4.0 out of 5 stars 11. 1,*. Jessica London. 81. Locate the order you wish to exchange and select "Return Items" On the "Order History" page, select the item(s) you would like to exchange along with a reason for exchanging. (See your order history here too.). I ordered one top from them in early March and it still hasn't arrived and it is now April 19,2021. I have been calling for over 1 month to settle an issue with my credit card. If youve always wanted to try a pair of gladiator sandals but havent taken the plunge, start with our Helen Sandal by Comfortview. Edit Lists Featuring This Company Section, Curvy Swimwear Leader swimsuitsforall signs exclusive partnership with Supermodel Ashley Graham Collaboration includes exclusive, highly-anticipated swimwear capsule collections, E-Commerce Companies With More Than $100M in Revenue, United States Companies With More Than $1B in Revenue, E-Commerce Companies With More Than $10M in Revenue (Top 10K), Northeastern US Companies With More Than $500 in Revenue. located in New London,CT Please turn it on so that you can experience the full capabilities of this site. 3.3 3.3 out of 5 stars (20) $56.68 $ 56. Check out the selection of women's jeans, pants, and sweaters that are both fashionable and economical. She creates bold eye-catching pieces inspired by the natural world, it's forms, colours and textures. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. All promotions and savings are stated in USD. I will never ever give them a chip of my money again! Plus, enjoy 40% off! Locate the order you wish to return and select "Return Item." Exchanging online is easy if you have a Woman Within account. When I checked my credit card I found that $12 shipping has been added to the order. No affidavit showed up. . by Jessica London. A recent deal gave shoppers an extra 50% off of Clearance styles without having to enter a Jessica London . Absolute Thieves. Just In. Receive style inspiration and savings in your mailbox when you sign up for the Jessica London Catalog. Work. Versatile flirty and feminine day to night style easy to wear with shorts slacks and dresses. Tip for consumers:Do not order from these unprofessional people. Product Team. We found 46 entries for Jessica London in the United States. I place an order 19 days ago, it still hasn't shipped. Tip for consumers:Only order if you have plenty of time to wait for item to arrive and don't mind poor customer service, Products used:Haven't gotten them so none, I had an account for years - mainly for shoes. Rude rude rude! Offer only applies to in-stock face mask items. The rain coat that I ordered was a decent quality item, although a little bigger than expected, & the buttons are coming loose after less than 10-12 wearings.