Reserved 2 rooms, 1 king & 2 queens. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. The Hotel has a regular pest control program in place. If the staff was better, the hotel would be an excellent place to stay. 2. The atrium for the hotel is beautiful. Disgusting! Sincerely, John Wilkins/Owner. A nice grill and bar. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Tripadvisor performs checks on reviews. Amazingly clean. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. Indoor swimming pool. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. NEVER again! Examine your luggage carefully while repacking and when you return home. The Academy Hotel | 8110 N. Academy Blvd. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Comfortable bed, quiet, excellent breakfast! Youll never stay anywhere like for the price. Made to order omelettes! 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. There's nothing I didn't like. I really didn't know about bed bugs at the time. I'm seeing where it says both? We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. Children 18 and above are considered adults at this property. But this would have been bearable had the staff not been downright snotty and rude. Very condescending when protocol had changed since last time we stayed. We verify reviews to ensure the traveler booked with Expedia Group. This is definitely going to be our go to when spending a night in the Springs. Breakfast was above expectations, and the restaurant was on point. Pizza, Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. American, we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. I really didn't know about bed bugs at the time. Friendly and informative front staff. I have never received such terrible treatment in my life!! "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. Yeah right! Room was a nice surprise- nice size, comfortable beds and chair. Something went wrong please try again later. If you booked through us and want to leave a review, please sign in first. The pool was nice and warm High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 Welcome to our newly updated hotel. The restaurant on site did not have very many options but what we did get was really good. I always enjoy staying here! For the money, this hotel was beyond worth it. This lets us know our reviews come from real guests like you. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. All content should be genuine and unique to the guest. I then contacted the BBB. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We went back to the area for spring break and decided to stay there again because of the location and price. NEVER again! Try again. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Pick up the mattresses in the rooms and look under it. The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. We will be back. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . We were told there was a hot tub at the hotel - there was not one. Copyright 19962023 We even got an upgrade to our room witch was AWESOME!!! Certain services and amenities may be reduced or unavailable as a result. This is the version of our website addressed to speakers of English in the United States. Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. The facility was a great experience for the modest price., They have a wonderful breakfast bar. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. The most helpful contributions are detailed and help others make better decisions. (Click on the Red Icon to view detailed bed bug reports.) Sign up and we'll send the best deals to you. They're also applicable regardless of the comment's tone. Made beds, replaced towels and amenities. Seafood, Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! academy hotel colorado springs bed bugsbig sky gift shop missoula airport. Yeah right! We stayed at this hotel last summer, June 2010, and left with some bites on us all. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. Survey surfaces for signs of an infestation, such as tiny rust-colored spots on bed sheets, mattress tags and seams, and bed skirts. The place was super clean. Excellent breakfast. Oh, & rooms were almost sound proof! If we find any, we delete them and, if necessary, take action against whoever is responsible. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Booked this on a major travel site for an incredibly low price. Clean and friendly staff room look as if they have been updated. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Colorado Springs, Colorado 80920. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! Basically got one night free with purchase of one night compared to other Hotels in same area. In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. Copyright 2020 Scripps Media, Inc. All rights reserved. Building itself is beautiful. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Its a bit old and outdated, the rooms were a bit dusty. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. 3. They also have very strict protocol on handling complaints such as this. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. There were a lot of families with small children so that made for a very noisy hotel. The rest of the staff was very, very rude and it did not feel welcoming. All cribs and extra beds are subject to availability. All rights reserved. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. more. Basically got one night free with purchase of one night compared to other Hotels in same area. Disappointed that bar closed at 10pm on Friday & Saturday, Bartender on Friday was not real friendly. Disgusting! Guests submit their subscores and their overall scores independently theres no direct link between them. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. The rest of the staff was very, very rude and it did not feel welcoming. The bathroom had poop on the toilet when we checked in. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Omlet station was great the rest of the food cold and old. Hotel was clean and had a pleasant clean smell. easy access to the freeway. A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. Needs a deep cleaning. We will definitely stay here again if we are in the area! Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. This service may contain translations powered by Google. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Great to have an omelette at breakfast! The free breakfast was awesome, more than I was expecting in a free hotel breakfast. WiFi is available in all areas and is free of charge. There is nothing classy about the way this staff treats it's guests. Though the lobby is lovely don't let it fool you! Unfortunately, he was the only one during our stay there that was friendly. Contributions should be appropriate for a global audience. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Bedbugs in room. We've sent you an email so you can confirm your subscription. A chef was available to make made to order eggs/omelets! The phone in our room did not work so we could not call the front desk to let them know we needed certain items. There was a problem loading the reviews. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This place is such a gem!! But the complaints stop there. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Front desk amazing. Couples in particular like the location they rated it 9.0 for a two-person trip. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. 78 out of 2735 reviews" ". I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! Located close to the Rocky Mountains, our pet-friendly hotel in Colorado. Thanks! This meant there was furniture being moved men shouting up and down the hall and dogs barking. We have people and automated systems that specialize in detecting fake reviews submitted to our platform.