The set screws are stripped out and won't stay together. Sorry to hear the sent the wrong piece. French Door Astragal Bolts. Restore the warmth to your home or office after a heater breakdown with the heater replacement parts you need Each merchandise is guaranteed, depending 1875-in Keyless Stainless Steel Screen Door and Storm Door Colonial Push Model 8000 is an uninsulated, single layer steel door, while the Models 8100 and 8200 are insulated with polystyrene . These parts are also called door hardware, which refers to any item attached to a door in order to make it more functional or pleasing to the eye. Christopher, Have you tried Zarsky lumber in Los Fresnos? I called Houston twice and they said someone would be calling me but they still haven't called. We at www.doornmore.com stock Neuma Doors in a large variety of styles and functionality. For example, you can find vintage doorknobs that are only there to look pretty with a dummy function, or you can find modern door knobs with a privacy function that locks. In addition to high durability, visibility, safety and ease of maintenance, these doors provide a unique option to add traditional modern or old world elegance to your home. Mullions: 10 years from date of installation. Factory Painted Finish: 2 years for the original purchaser against deficiencies of blistering, cracking, peel- ing or loss of adhesion. This unit never had an outside key. Slight imperfections in factory applied finishes; surface cracks that do not com- promise the underlaying material are not, considered a defect. Center Hinged Door Jambs include screen channels. Great communication, fair pricing. Mullions: Lifetime for original purchaser as long as purchaser owns home. If you have something different, please contact us so we can help you find exactly what you need. Question for Sergio. The multi-point lock system installed standard on all 8 height doors. } We were very happy with the quick efficient service for our closet sliding doors. With a combined 25 years of experience in the industry, Neuma is a name you can trust. Took 1 year to resolve broken miniblind in between panes of glass. I have to say that the doors are REALLY impressive. That looks like one of the frame/header was broken. Had I known before purchase I would have avoided these doors. Show sidebar. Each Neuma door is Energy Star Qualified and contains recycled material without any CFCs. And no the Garris Evans rep has called only to be told really nothing. DOORS AND MORE SALINAS 831-753-7521 WE SHIP NATION WIDE VIA FED EX FREIGHT, , . Windows. I have a Neuma french door with sidelights. Doors come standard with the smooth white finish, wood grain is available upon request. They were professional, efficient and cleaned up after the install. Stacking and rolling doors for conference rooms. retractable screens are optional. Every product we offer comes with easy-to-follow instructions for a stress-free installation. Full-length composite stile and rails increase water and moisture protection. From first contact til my repairs were finished I was impressed with their Customer Service, the Free In Home estimate, and then ultimately the installation. border: 0px none; I also made the mistake of purchasing Neuma Doors. We had a door delivered in packaging to assemble and install in a new home build. With 30 years of creative design, research, and development, Neuma Doors offer a wide array of the world's leading fiberglass patio door systems. I would highly recommend them. I think they are a Chinese product if I remember correctly. A full range of garage door parts, such as brackets, locks, springs and cables, is available at Lowe's. Sometimes a poorly functioning garage door just needs to be cleaned and lubricated. I would like to be able to ensure that the non active panel remians locked at all times,(unless we need to open it to move furniture). Post var tlxSoundEmbedSrc="sitebuildercontent/sitebuilderfiles/summernights_mi0106001.mp3"; It is one side of the frame. Locking Mechanism: 5 years from the date of installation, excludes trim finish. Neuma Doors backs its strong focus on the development of the . French Door Astragals & Locks. by Skydawggy. I know it has been a bit, but Sergio shipped a new latch out right away and the door works perfectly. Neuma Door Systems are precision engineered to provide protection against water infiltration. Emtek LC4-DBLCH275R - Deadbolt Latch 2 3/4" Backset, Radius Corners . We installed six of this style. On time , friendly and efficient. Door panels: Lifetime for original purchaser as long as purchaser owns home. I bought a Neuma hinged patio door with the 002 smooth white for interior and exterior. We specialize in windows, sliding glass doors, French doors, Bi-Fold Doors, and more. The sophisticated style, top quality and sharp designs makes Neuma Doors a world class leader of fiberglass patio door systems. Really pleased with their service and conscientious repair man! Nan Ya Plastics Corporation USA does not have responsibility, liability, or obligation, for property damages arising from a Warranty claim on a Neuma Door System. * Net Jamb dimensions are 5-3/4 and 7-3/4. They have sent repair guys out twice to fix leaking panes. The doors on the ocean side of the home are completely caulked and painted with no visible air penetrations As are the others. When we have rain accompanied with wind the doors will shake themselves loose and rain comes in the closing seems. Plus with labor shortages and new personal at the facility, this is most likely the reason someone not familiar with product sent the wrong door/piece. Adjustable Stainless steel tandem rollers. Lead times are very long during the current issue we are facing. This is why we focus on providing them with the best in every aspect. The best way to adjust is to tighten then use a rubber mallet to hit up or down. Astragals: 10 years from date of installation. Post Door panels: 10 years from date of installa- tion. Factory Painted Finish: 2 years for the original purchaser against deficiencies of blistering, cracking, peel- ing or loss of adhesion. Composite Fiberglass Doors By Neuma. Glass Components: NonImpact Glass: 20 year prorated limit- ed warranty against seal failure. We love our new door. They would not stand behind their product and after spending over $10k i would yank them tomorrow. border: 10px solid; It's still opening and closing almost silently! Help with Windows and doors in Prosper, TX contemporary construction. Thank you so much! HU-478404649, you would need to reach out to a Neuma distributor or Neuma directly. clarkjoseph@yahoo.com. We want to ensure that theyre happy and that theres value for them in what we do. width: 100%; by Randy Tue Mar 23, 2010 2:28 pm, #6 border: 10px solid; Also you might need some more metals shims to make the keeper stick out more, please call me so I can get your info and send them to you. We are missing a frame piece that was broken in shipping since product was packaged poorly. Stacking Doors Stainless tandem rollers under the active panel are adjustable for better installation. 6. He still works for NEUMA Doors, though I don't know why, they don't deserve him! Warranty Details for Neuma Door Systems in Multi-Family and Commercial Applications This Non-Transferable Limited Warranty applies only to the Neuma Patio Door System installed by a licensed and bonded contractor in (1) residential applications other than original owner-occupied single-family detached homes, and (2) commer- cial applications within the United States, Nan Ya Plastics USA warrants that insulated glass shall be free from any failure or material obstruc- tion of vision due to a failure of the glass seal for the warranty period. barely move. One year ago the latch mechanism broke. (Laminated). What more do you need? Note: For coastal exposures, our impact rated doors have hardware with HPVD coating (* HPVD: High We just discovered that it not locking. We at www.doornmore.com stock Neuma Doors in a large variety of styles and functionality. D.P. The only downside was waiting for parts to be ordered and then rescheduling for them to come back. Do they actually make the hardware for the door themselves? If need be im also at your service, im the CA sales rep for Neuma Doors. Due to the nature of decorative glass, it is expected that there will be slight inconsistencies in caming and beveled glass pieces. I saw them a couple years ago at the National Remodelers Show. Small marks, scratches, and spots which do not exceed company stan- dards or federal government specifications, C 1036-85 do not make insulated glass units defec- tive. I recommend this service over new door since you avoid the stucco and drywall work(assuming the seals are still good). Sunrise Window Replacement Frame and Sash Reinforcement. As the leading manufacturer of energy efficient patio doors, we help reduce home energy use across the country and are a proud partner with the Environmental Protection Agency's ENERGY STAR Program. 4. 5. If we replace is it possible to get one with a keyed entry? The Building Industry is. I took some pictures for reference. Our experience with the Sliding door repair company was great. I definitely recommend this company! | 33 N. Main Street, Brighton, CO 80601 | Ph. Would certainly recommend for sliding glass door repairs and serving. I will hire them again next time. Such inconsis- tencies are not warrantable. Vented sidelights feature a 3-point latch locking system with a craft-designed thumb-turn. They are actually made in Houston. Warranty on painted finish applies only to doors that are factory painted by Nan Ya Plastics Corp. USA. Satin Nickel and White handle sets come with an anodized on 68 and 611 doors. Optional woodgrain finish is available. All handle set finishes are available for both the Tiffany and Royal series. Monday to Friday : 07:30am to 05:30pm } When it comes to quality work, products, and partsno one beats us! They remind me of a small town company who are also your neighbors who are looking out for you. Thanks! On other sides of the home this same meter shows 6 to 15 pct on the trim and zero on the drywall. border-color: #000000; They replaced the track wheel set so that my sliding door truly could slide again! Great guys, great work ethic, fair price, quality work. Sergio is a man with great work ethics, deserves a promotion, or better yet a job with a worthy company. NEED HELP WITH PURCHASING WINDSTORM CERTIFIED FRENCH DOORS. In January 2009 I received a letter from Mr. Paul Liu, General Manager and George Castro, Senior Sales Manager, NAN YA Plastics Corp. USA-Neuma Doors, HOUSTON, TX saying, "We are sadden to say that we do not believe that our doors are right for your application at your home. We would like to return the doors and refund the builder at such time that you replacement doors to put in. Please be advised that if you want to keep the Neuma doors for any reason on your home, we may not be able to warranty them.". Acceptable price. -->,