I am an age-related bus pass holder and my current bus pass is due to expire soon. You will need to pay 10 to replace this pass. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Essex County Council is not responsible for this. We also use third-party cookies that help us analyze and understand how you use this website. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. How do I renew my bus pass in Northumberland? Some bus services are changing. If you have not received your renewal form, please contact our information line on 0345 600 0659. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Login to renew or manage your Bus Pass and to keep your details up to date. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Passes that were automatically renewed should be received by 1st March 2023. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Can I use my OAP bus pass on trains? How long will it take to get a bus pass following a renewal/application? Do not include common words or names. Auto-renewal for an older person's bus pass. This cookie is set by GDPR Cookie Consent plugin. Daily fare: $2.00. So, to find out if you're eligible and where to apply, get in touch with your local council. There is no need to contact us until we get in touch with you. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If you have not received this letter, call us straightaway on 01452 426265. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. The cookies is used to store the user consent for the cookies in the category "Necessary". The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. This can be your email address or set to something memorable for you. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. You don't have to do anything, unless you have moved since we sent you your last pass. Older Person's bus passes will be renewed soon. We use some essential cookies to make this service work. Continuing eligibility for a pass issued due to a . Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Collecting an application form from your local library. Concessionary bus passes will no longer be renewed automatically. By clicking Accept All, you consent to the use of ALL the cookies. all that. My age-related pass has now expired but I have not received a new one. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. If you cannot apply online for any reason please contact us. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. The cards offer older and disabled people free travel in the capital Are senior bus passes renewed automatically? If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Further information. My new bus pass will not work when I place it on the smart card reader on the bus. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. This form can be completed and returned in the envelope provided with your form. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. The form will ask for a new passport-sized photo, which will be printed on their new card. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Most young disabled (under 16) pass holders should have received a short form to return. If you have any questions, you can call us to discuss your application on 0345 200 0388. You do not need to renew an igo card. We send out renewed passes by the end of March. 1 week before current vouchers expire. These cookies track visitors across websites and collect information to provide customized ads. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. How did the American colonies actually win the war and gain their Independence from Britain? Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. thurrock.gov.uk uses cookies to make the site simpler. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. The cookie is used to store the user consent for the cookies in the category "Performance". Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Blackburn with Darwen: For assistance with new applications: (Click the arrows below to reveal the answers). For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. for staff to amend your details and arrange for a renewal pass. Completed renewal forms will be processed and new vouchers issued approx. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. What do I do about my concessionary bus pass? If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. What do I do about my concessionary bus pass? Flexible support fund - available at . Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. In the unlikely event that your pass does not arrive, you should call. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Blackpool: Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. You do not need to reapply for your bus pass. Companion passes are automatically renewed at least 2 weeks before they are due to expire. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. 3 Post office. http://www.nowcard.org/nowcardfaq.asp#FAQ23. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. English bus passes are not accepted in Scotland and vice versa. Your browser does not allow scripting so some of the features of this page may not work. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN I currently have a disability-related bus pass with companion entitlement. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Username Password Forgotten your Password? As a general rule, it is usually cheaper to call during the evenings and weekends. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Forgotten your Username? How do I apply for a disabled persons bus pass? www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. You can apply for a disabled persons bus pass if you are a Medway resident. igo card for 11 to 16 year olds. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. You can get an older person's bus pass when you reach State Pension age. It tells you about: Bus passes are issued for up to five years. Find out which bus company you wish to comment about on our bus operator contacts page. 5 How long does it take to renew an older persons pass? Have you moved? Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. new pass.. What time can I use my bus pass outside of Gloucestershire? A letter and a renewal application form will be sent to you automatically you can also use the application form below. This should include: -. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. You should have receive your renewal form by mid-February. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. It is being used by the person whose photograph and name appears on the pass. applies to approximately 12,000 people, the vast majority of whom are who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. You'll need your current pass in order to renew. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. 5 Other ways to apply. We also use cookies set by other sites to help us deliver content from their services. Learning impairment that has resulted in an arrested state of development before adulthood. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. It does not store any personal data. Application forms for the 'English National Concessionary Travel Scheme . Your bus pass will be renewed automatically. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. What is the cause of the card not working? These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. If you've had a concessionary bus pass for the last five years, you might . No it is not possible to issue an age-related bus pass "with companion" entitlement. A 5 administration fee will be required for a replacement bus pass. Welcome to the Highways Service Information Centre. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Apply for a new age-related pass. If you have any questions, please contact Essex County Council by calling0345 743 0430. These cookies will be stored in your browser only with your consent. You need to check the expiry date and apply to the council for a new one if you're is due to expire. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. If you move address, update the details on your bus pass at least three weeks before the renewal date. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Are you struggling with the cost of living crisis? We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Call us on 0345 200 0388 for an application form or for assistance completing one. Applicants whose pass was issued due to a disability will continue to be automatically renewed. Will receive a renewal form, as evidence is required to obtain a new pass. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Using your card. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Our free email alerts will help keep you up to date with the things that matter to you. We only need this if you want us to contact you and we won't keep it once we've replied. Necessary cookies are absolutely essential for the website to function properly. Before your pass expires, we may send you a letter inviting you to renew it manually. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Copyright 2023 Wisdom-Advices | All rights reserved. Changes to personal details You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. The county council will not reimburse you for any charges levied by medical specialists or advocates. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Applicants can enter in their postcode online and will be given the contact details of their local council. However, you may not be allowed to use your bus pass on night buses i.e. These pages are for East Sussex bus pass holders. five years Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. You will receive your pass by post within 5 working days. 4 Apply online. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. You can renew your bus pass up to 8 weeks before it expires. Where you caught it and at what time, along with your destination. If your current bus pass is due to expire within the next month, this is an indication that we . If you do not have your current pass, then please contact us. Residents are. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. How long does it take to renew an older persons pass? If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. This cookie is set by GDPR Cookie Consent plugin. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. Age-related pass or vouchers. If you dont provide us with evidence, your new pass will be delayed. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. Click or tap the rating which best represents your experience. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. This The passes will be sent out automatically but people should call the bus renewal hotline . Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. If you currently receive Travel vouchers you will receive a renewal form at your registered address. Your new pass will be not sent until a week before your old. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. There is no need to contact us until we get in touch with . Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. My new bus pass has been refused by the driver. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Analytical cookies are used to understand how visitors interact with the website. In London, you can use your card on buses but not on the Underground Train services. Older person's bus pass renewal. No, your bus pass cannot be used on National Express services. Please still, Older Persons bus passes will normally be automatically renewed. How much longer should the Sun remain in its stable phase? Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Can I use my English senior citizen bus pass in Scotland? "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. You have moved since your last bus pass was issued and not informed us. Dont include personal or financial information like your National Insurance number or credit card details. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. See. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. We will need to see evidence of your new address.