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As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . DONATE NOW! Social . Pay and Career. Contact Phone. background: #376d7d; } What If deactivate my BancPass Toll Sticker? .hmg-jb a:hover, .hmg-jb a:focus { FAQ | BancPass Cash Reloadable Toll Sticker If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. For quicker assistance, please have one of the available items below ready when contacting HCTRA. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. Manage all your bills, get payment due date reminders and schedule automatic payments from a single . Get notified about new Customer Service Representative jobs in Houston, TX. Please be ready to provide the vehicle . Very caring. HCTRA Employee Reviews for Customer Service Representative - Indeed . Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. https://www.doxo.com/info/harris-county-toll-road-authority. Email Address. Never worry about a negative balance, violations, fines, or fees. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. 1st. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. Ability to speak and type at the same time. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. HCTRA Harris County Toll Road Authority For EZ TAG account holders, Log in to manage your EZ TAG account. You can contact them directly by phone at 281-875-3279. .hmg-jb-alert-info, .hmg-jb-alert-success { Contact EZ TAG | Fast Customer Service/Support 2023 - JustUseApp Roadside Assistance. We have over 1,000,000 users and companies will listen to us. Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. Elite 2023. Mon Friday 7:30 AM 5:30 PM. } Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! Join to view profile . HCTRA Harris County Toll Road Authority Login - Harris County Toll Road Authority Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. BancPass users will be charged the electronic toll tag discounted rate. TX The office staff are helpful, polite, encouraging. Funds are available immediately and you may drive the road after reloading. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Job: HCTRA VEC - Violation Collections- Downtown | Entry Level Jobs I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. Will I still have to pay for pending toll charges? 281-875-3279. Place/answer phone calls to the customer answering EZ Tag questions. } You are about to be logged out due to inactivity. Does doxo process payments for all Harris County Toll Road Authority services? HCTRA Harris County Toll Road Authority I have worked here for over 3 years and I have the utmost love and appreciation for this company. Haddington, Scotland, United Kingdom. Call Center HCTRA Job Bellaire Texas USA,Customer Service/HelpDesk Check your account activity. 2023 Texas Department of Transportation. Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. } As Texas slashes tollway fines, Houston drivers are faced with - Chron Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. More Harris County Toll Road Authority FAQs. BancPass service fees may also apply. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. } Login to your EZ TAG account. Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. HCTRA Harris County Toll Road Authority Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . This position primarily operates in a professional office environment. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Ability to problem solve, organize, and prioritize assignments to meet deadlines. Where We Are a Service Provider. Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. How do I change the phone number on my account? 2277 Plaza Drive, Suite 600 Visit Harris County Toll Road Authority Website. HCTRA Harris County Toll Road Authority You can pay for a Toll Violation Invoice you received in the mail online. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). HCTRA Harris County Toll Road Authority Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. color: #fff; Track correspondence sent, received, or requiring further action in case management system. Houston, Texas 77021 color: #376d7d; } - Leading role in assigning and receiving I.T. HCTRA Assistant Dispatcher 1st and 3rd Shift The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. How is the BancPass Toll Sticker program different from other toll tag programs?? Last Modified May 6, 2020. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Love my recruiters & clients. Harris County Toll Road Authority. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. .hmg-jb .apply-progress-bar li.active > a, Mobile:832.725.5443 Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. In addition to this page, follow us on Twitter to get the latest news and updates! If You Have Issues With Login And Other Do Let Us Know In The Comment Section. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. color: #376d7d !important; The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. BancPass posts tolls as they are charged to the account. preview. Last Modified May 6, 2020. There is a $2 charge for reloading your tag. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. You may choose to opt-out of ad cookies. CSC has an average consumer rating of 3 stars from 24 reviews. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. Reload using credit online or through the phone app. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Logos and other trademarks within this site are the property of their respective owners. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. Harris County Toll Road Authority Employee Reviews for Customer Service padding: 0 20px 0 20px !important; Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. The latest review Lien release was posted on Sep 19, 2022. HCTRA - Violation Collections Department/Collections. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. Resource Staffing s team has not let me down once with our staffing needs. Customer Service. It is also up to the User to adhere to all Toll Operator requirements. For roadside assistance, please . The tag ID number is matched to an account and the amount of the toll is debited from the account balance. . doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. Must be able to adapt to dynamic, quickly changing telecommunications environment. College Recruiter believes every student and recent grad deserves a great career. Everyone is always so nice and helpful when dealing with the staff at Resource. document.write("