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We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. You can also apply Onboard Credit toward your specialty dining reservation pre-cruise using Dine My Way in the MedallionClass app. UPDATED Cruise Cancellation Policies Due To CDC | Princess Cruises NCL We'll send you a weekly newsletter to your inbox. How does that work?A: PVP is refundable until final payment is due. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Princess Cruises has become the latest cruise line to update its Cruise with Confidence policy. FCCs must be used before their stated expiration (book by and sail by) date. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. The Princess cruise ship was scheduled to begin her season in the Baltic out of Copenhagen, Denmark, on April 24 after repositioning from Fort Lauderdale in Florida on April 9. WE will let the FCC sort itself out. Ashley boarded her first cruise more than a decade ago and never looked back. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? Princess Cancels Additional Cruises on Crown, Island Princess; Delays Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). We are booked on the Crown for late Feb 2023 but, would like to know if its a go or not. Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. Cruise Cancellation Policies Due To CDC | Princess Cruises - YouTube In between time I bought Princess' Vacation Protection insurance; bought it early to start the "60 day pre-existing" clause. Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. Copyright Cruise Blog Media LLC 2023. As a result of the above deployments, published itineraries through April 2023 on Diamond Princess and Royal Princess to Japan . Future cruise discounts have no cash value and are non-refundable. The cruises would also be offered not with the Diamond Princess, but with Discovery Princess or Crown Princess. For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. I do regret a little canceling our December 2021 cruise, but that was canceled not for COVID, but for a different reason. Cruise Lines Modify Cancellation Policies For Better Flexibility; . Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. Posted 13 hours ago. Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. CRUISE HIVE LTD 2008-2023. If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. Details On New Money-Saving Princess Cruise Packages When my TA contacted Princess last Monday, she was told that PVP is 30 days, but that Cruise with Confidence now allows for cancellations due to having covid or even just covid concerns due to the new variant, and CwC can now be used until 5 days in advance. Princess Cruises ; Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. I would hope FCC would be for what I paid for original cruise. As of today, which is only about 2 weeks after canceling, I do not see that Princess FCC on my record. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. or even Taxes, Fees and Port Expenses (TF&PE). The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. LauraS Cancellation and Refunds. For those that paid with prior FCCs, how was the new FCC plus CC total calculated? So we opted to not wait and canceled outside the 30 days. You will have access to 24/7 worldwide assistance for travel, medical, and emergency services.3. LACruiser88, March 14, 2022 in Princess Cruises. Existing booking are frozen, but not cancelled. 1 Non-insurance feature provided by Princess. Other items purchased prior to the start of your cruise will also be refunded. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at giftcardsupport@princesscruises.com or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. The line did not go into further detail. Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. Its designed to assist booked guests if, as a result of being suspected of having or testing positive for COVID-19, or as a result of government travel restrictions put in place within 30 days of embarkation, they may be unable to travel to the cruise embarkation port, may be denied boarding, may be quarantined on board or disembarked early. We recouped everything we spent, no cancellation charges. Celebrity waived the cancellation fee on that one. For. You can apply it toward your next cruise fare or contribute to a travel companions fare on your booking. When Omicron began to hit hard in late December, and we started to read about more and more cases on board, we elected to cancel just outside of 30 days to be sure we had both options and wouldnt lose the cost of the insurance. Princess Cruises: Princess Vacation Protection - Enjoy Even More Peace According to Fox San Diego, the cruise line canceled 11 sailings on the Diamond Princess from San Diego between September 1 and November 13. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. Sign it in a few clicks. That's what I was told by my TA, but it is not what I expect. This plan provides insurance coverage that applies only during the covered trip. Travel Insurance Benefits2(Underwritten by Nationwide). Some Princess Cruises cancelled in San Diego | cbs8.com Theme by 17th Avenue, Last Updated on October 17, 2022 by Sherry Laskin, What I Always Pack for an Amtrak Overnight Train Trip Best Advice, How to Go to Amtrak Los Angeles Union Station From San Pedro Cruise Port, Amtrak USA Rail Pass on Sale for Limited Time, Complete updated guide to cruise ship gratuities, Best things to do in Honolulu on a day in port, Princess Cruises to Alaska with Seven Ships, 158 Departures in 2024, Princess Cruises Reveals New Ship and New Class, Princess Cruises Announces New Fleet Deployments for 2022 and Beyond, What to Do In Costa Maya Mexico Instead of an Expensive Shore Excursion, What to Pack for an Alaska Cruise Plus Packing List, Best Things to Do in Cozumel on a Cruise Day in Port, Norwegian Cruise Line Drink Packages Guide, Cancel up to 72 hours before sailing to receive Future Cruise Credit (FCC) for 100% of cancellation fees, Cancel by March 31 and receive Future Cruise Credit for 100% of cancellation fees, Final Payment moves to 60 days prior to sailing, $100 USD / $150 AUD per stateroomfor 3 and 4 day cruises, $150 USD / $225 AUDper stateroom for 5 day cruises, $200 USD / $300 AUD perstateroom for 6 day and longer cruises. Every cruise line calls it something different! Guess we will have to rethink this b2b. I need to cancel my booking, is there a penalty? I got back around 90% of the cruise with a refund to my credit card. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. Happy to say that all of the FCCs were in my account by Friday, and the cost of the government taxes have been refunded to my credit card. [CDATA[ Princess Cruises Coupons 2023 (40%) - March Promo Codes - CouponFollow The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our EZAir (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance. The Princess cruise ship that dominated the headlines when the global pandemic started to impact the cruise industry nearly 2020, is still awaiting to make a return to cruising. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . So, the cruises impacted are from September 5, 2023, through October 10, 2023. I don't expect to see it for a couple of months, but I will continue to check every week or so. Cruising during COVID-19: Cancellation, refund policies vary - Yahoo! Maybe I will do a land trip if Covid testing is withdrawn. How Soon Before Your Cruise Can You Cancel Due to COVID-19 and Omicron? We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Full Refund Time Frame. Cruising during COVID-19: Cancellation, refund policies vary - Yahoo! Will be interested to see if they extend my FCC that is paid on the Royal they just canceled. Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility. Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length. Free expert cruise tips and news from Cruise Hive! Comparing the Princess cruise ships sailing to Alaska in 2023, Holland America Line and Princess Cruises bring back face mask requirement on Alaska cruises, Three more Princess Cruises ships return to service, Princess Cays: What you need to know about Princess Cruises Private Island, 15 reasons why a solo cruise is a great way to travel, I'm 28 and spent $20,000 on cruising in the last year. Started June 21, 2021, By Princess Cruises' new standard deposits for cruises booked on or after May 1, 2021 will be: Cruises five days or less: $100 per person, $200 for suites. 'Cruise With Confidence' I picked it up from previous poster . Cruise with Confidence seems the more flexible option as things stand right now. Sail through your vacation with less to worry about. This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. No replacement cruise was offered for mine. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. Princess cruises refund request guide: Fill out & sign online | DocHub What are Cruise Credits? - Princess Cruises Now its a promise. Princess Cruises Updates Protocols With Immediate Effect Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Princess passengers whose cruises are canceled have several options. It was rescheduled for April 2022 and then rescheduled to April 2023. I thought I read somewhere it was only until April 2022 to book something. You will be able to leave a comment after signing in, By You can find out details of your compensation by clicking the link that matches your sail date below. All Rights Reserved. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. . By 2 Travel Insurance Benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge. Princess Cruises revises payment dates and cancellation policies Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Hoping things will be much better in a few more months. The ships first return voyage will now depart San Diego on November 13 on a seven-night itinerary including calls to Loreto, La Paz, and Cabo San Lucas. As I understand from the folks down under who post in the Australia/NZ form here on CC, nothing is going to be decided as far as cruises until after their elections which are several months away. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. You can find out details of your compensation by clicking the link that matches your sail date below. Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. We cancelled just outside the 30 day requirement usingcruise with confidence vs our Princess insurance. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. They can get a full refund, accept future cruise credit or book a future cruise at the same price of their 2021/2022 fare. Decide where to go, when, how long, everythingthe choice is yours! Until I see it at Princess.com it's unconfirmed. When you see the Future cruise credits posted, click on details and it shows the sail by date. Sorry, meant that I wonder where the Royal will go AFTER Alaska. For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. Princess Vacation Protection can be purchased at the time of booking or up until final payment.You are considered enrolled as soon as the plan cost has been paid. My non-refundable deposit was $200 for our cabin, and our insurance cost was $279.84.not sure what the $239.92 is: Check your credit card statement. Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. An FCC may be applied to new bookings or it can be applied to a Princess Cruise that you've already booked as long as it departs before December 31, 2021. CC Help Jenn Princess Cruises: Cruise with Confidence - Sail with More Flexibility Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. Wow. . Several Cruise Lines Extend Cancelation Policies on Cruises I know it takes time to get ships ready again but I would have thought 2023 was safe. The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . Princess Cruises Cancellation Policy: Can I Get a Refund? Check "Finding Future Cruise Credits and Deposits" below for details. COVID-19 Guest Protocols, FAQs + More at Carnival Cruise Instead there's some other cruises that I was watching. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through September 3, 2023. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. Even though some cruise lines have already resolved their staff shortages, for Princess Cruises, the situation has forced the cancellation of 11 voyages. Australia cruises go on sale March 23, 2022. Contact Us: Princess Cruises "Over the past year we have operated hundreds of cruises thanks to the . Also, if you cancel your cruise vacation and do not qualify for cash reimbursement due to an unstable medical condition prior to purchase, you will have the benefit of cancel-for-any-reason protection from Princess. I mentioned to her that I contacted LIVE chat 3 different times to confirm that it was refundable. 01. The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. Sickness Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling. More Mexican Riviera / Coastal CA cruises? Travelers who haven't yet made their final payments are eligible to receive full refunds to their original form of payment. I was on the Diamond in Nov on a cruise tour. Royal Caribbean | Cruise with Confidence - Cruises.com Planning a vacation gives us something to look forward to and so many of us have an inherent desire to explore the world and experience sought-after destinations, said Deanna Austin, Princess Cruises chief commercial officer. Daily gratuities are not included and are added to your onboard account each day. 2 of my 3 cruises are under redeployment or reassignment (canceled). Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. They are not available to be used to the offset the cost of any other booking component and cannot be used for satisfying the deposit. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. I was told by my TA that it could take a few weeks for the new FCC to be reinstated, aswell as the FCC we already had from 2020 that we had used towards this cruise. Princess Cruises Extends Book with Confidence Policy Offering More It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. . Princess Cruises Extends Book with Confidence Policy Offering - Insider Cruise Cancellation Guarantee | Book Your Cruise with Confidence | Cunard The Carnival-owned cruise line is informing guests of cancellations that impact two ships. 3rd time my Enchanted Princess is canceled. . 19952023, The Independent Traveler, Inc. Princess New Cancellations as of March 14th 2022. But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. No surprises there. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. Canada. Regular1-800-774-6237number. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. We pride ourselves on providing guests with great service. This did not bother me since it was the same itinerary and OBC perk from original cruise was transferred to new cruise. You can also visit our Frequently Asked Questions. Well our cruise went down in price considerably after we paid our final payment. Staffing Shortages Force Princess Cruises to Cancel - TravelPulse Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. Posted February 1 . Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. Life happens, however, and it's good to be prepared for when the unexpected happens. Let's face it, canceling for something like COVID is always a gamble. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. When it comes to Royal Princess, the cancellations impact multiple sailings. Now I can only hope that my Ruby Princess Pacific Northwest Cruise will go next month. The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. Your well-being is our number-one concern. //]]>. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand In either case, if you've booked your own airfare, you will have to contact your airline. I'll be happy to get anything back with a FCC. These may include different deposit amounts, different payment and cancellation conditions including non-refundable deposits and fares. All I want is for it to be moved 5 days until 1/5/23. The Future Cruise Deposit is a reduced, fully refundable deposit of $100 per person that secures a booking until final payment and gives you up to $150 Onboard Credit! When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). Call us at 800-338-4962 or inquire about a vacation here. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. Princess Cruises Extends Book with Confidence Policy Offering More Our Panama trip on the Ruby just died and the replacement is on the Emerald which does not show many suites available. It would be nice if they moved it into 2023 since we always cruise in Feb or Mar so having it expire in Dec does us no good. Another one bites the dust! Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. Baggage Delay: Up to $500 if your luggage is delayed during travel. Amount of onboard credit varies by cruise length to which the deposit is applied. Q: What happens if I test positive for COVID-19 and need to cancel the day before my cruise? Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. Because the only concern you should have on vacation is how to get the most from your time away. Its now easier than ever to use your Future Cruise Credit (FCC)! Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. Most medical expenses are covered in case you become sick or injured during your trip. CRUISE HIVE LTD 2008-2023.